Devices News - Written by Mikey Bee on Friday, July 3, 2009 11:00 - 32 Comments

Nokia N97 – SIM memory full and what to do

Tags: Messaging, N97, Nokia, Nseries, Options, SIM full, SIM Messages, workaround

As with any new phone, the Nokia N97 is very much a work in progress and while most of the known bugs have been fixed courtesy of the recent Nokia N97 firmware v11.0.021 update, there seems to be a slight problem with the SIM card’s memory reading as full. It’s the same problem that bugged the Nokia 5800 SIM and has the same fix. Find out what to do when your SIM memory is full…

The recent Nokia N97 firmware v11.0.021 update fixed many of the known bugs with the stability of the device but there is a problem with new devices that first appeared on the Nokia 5800. The problem with the Nokia N97 consists of a small flashing envelope in the top right-hand corner. This problem has been brought to our attention by a number of users but there is a very simple workaround.

This flaw shows up as a small flashing envelope in the corner of the screen. Typically, this should mean the SIM memory is full but in some cases, empty slots are not being recognised.

It’s a very simple process to free this up. First go to into Messaging on your Nokia 5800, select Options and then SIM Messages. At this stage you need to delete all the SIM messages. This will stop the envelope from flashing and will also correct the error.

We’d like to thank NokNok user MoxyNZ for bringing this to our attention – good call fella!

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32 Comments

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Mike
Jul 6, 2009 10:29

I am on my third N97 in just a couple of weeks ( I think I must be pretty unlucky ). The second one broke when I took a picture of an ugly mate!!! – honest it was just like cracking a mirror.

Anyway on receiveing handset number 3 the guys in the Nokia store told me to go home and update the firmware to the latest released. I tried but unfortunaty there was not update available for me. But surfing sites like NokNok I noted reports that a new firmware release for the N97 (v11) is actually out there but it seems this new firmware is not for UK consumers just for Europeans. Nokia users in the UK have to wait for the upgraded firmware and continue to suffer a poor performing flagship device. Why should we have to wait, what have we done to upset Nokia? Is it because the £499 we hand over the counter for our phone is not as good as the € money handed over the counter in the rest of Europe a bad exchange rate maybe.

I am frustrated by the delay in upgrading my firmware and this is componded by the fact that Nokia will not tell me the release date for the UK and so I keep having to check back via Ovi.

I for one want to use this great device to its full potential but am withholding transfering my my media to the device as I fear it will crash again.

Can anyone reply to this and inform all us poor UK N97 users just when the v11 firmware will be availbale for UK customers?

Harry
Jul 10, 2009 19:44

I tried this, but it still won’t work, anyone got any advise?
Cheers

Mike
Jul 13, 2009 16:03

I hear that v 11 is out now for n97 UK black 0585162 just not over the air

http://europe.nokia.com/get-support-and-software/download-software/device-software-update/news

googd luck if you are updating.

Rahul
Jul 16, 2009 13:37

Thanks, solved my problem.

sanel
Aug 14, 2009 10:31

thanks for the advice. worked like a charm.. was just about to take the phone back becouse of that flashing icon.. really gets anoying after awhile… cheers =D

Mikey Bee
Aug 14, 2009 10:40

No worries, glad we can be of help

Johannes Brötz
Aug 14, 2009 22:14

heiheihei…. thanks a lot fpr this rather simple fix… so i can enjoy my new shiny phone even more!! JAHAHAHAHA

Mary
Aug 16, 2009 12:31

That little flashing thing was driving me INSANE!!! Thank you THANK YOU for the advice – worked like a charm and my eye stopped twitching haha!

Bec
Aug 19, 2009 6:58

I agree with Mary. Thanks yooooooooooo!!! That bloody envelope was really starting to bug me!

Lucy
Aug 27, 2009 17:33

Thank you soo much!
i have got that annoying little light flashing at me!
thank youuu

Lucy
Aug 27, 2009 17:34

*havent
oops

Marti
Aug 28, 2009 2:51

Thank you so much for this, it was driving me MAD seeing that stupid little envelope flashing. CHEERS!!

jermain
Aug 29, 2009 15:54

Awesome, the envelope has bothered me since day one!

Holly
Sep 2, 2009 6:08

thank-you so much for your advice! I tried calling Nokia and Virgin – both useless. less than 2 minutes on your site and the problem is fixed!!!

Ken
Sep 5, 2009 19:35

Great! fixed my problem straight away

I’m onto my second N97 in 6 weeks

Dave
Sep 11, 2009 9:53

I Have done exactly as instructed on your website and the flashing envelope is no longer there! Thanks for the advise NokNok!

Kellie
Sep 28, 2009 3:29

Excellent!!! Thanks very much

Kristy
Oct 9, 2009 0:49

Thanks so much!!!!!!!!
Have a nokia 6720 and flashing envelope driving me bonkers.
Perfect fix – thanks!

Steven
Oct 22, 2009 11:24

Perfect thanks it was really begining to bug me.

Allen
Nov 6, 2009 20:08

Thanks Guys . . . I just got my Nokia N97 and updated it from my Nokia E70 throough Nokia PC Suite via my computer . . . As You sugested went to Sim Messages but I just deleted one message in the. . . Menu > Messaging > Options > Sim Messages . . . and the flashing envelope went away.
If it comes back quickly i will delete all the Sim Messages.

You guys are Stars ( – :

I.V.A.
Nov 10, 2009 7:21

I also had the same problem with my Nokia N97 , the small envilope was blinking in the top right corner , here is how you can 100% fix it : go to messaging , mark new mwssage, select options, choose sim messages and simply delete them !!!

jake
Jan 7, 2010 12:00

You guys are fu*king legendsssssss. that m.f*kin full message buggd me for months. thanks man

Ains
Jan 9, 2010 3:21

Yay. It worked a treat. Thanks

Michelle H.
Jan 17, 2010 5:44

i have a n97 and the same thing happened to me.
thank you guys sooooooooooo much.
you guys are great !!!!

D
Jan 20, 2010 3:53

I just bought a Nokia 6720 and it worked!!! Thanks heaps!!!!!

midas
Jan 20, 2010 18:25

Thanx alot cleared 4 me up2 yet neways

matty gosling
Jan 26, 2010 18:58

thankyou this helped alot i have a 5530 that just came back from repair and it wouldnt stop doing it and it was driving me crazy!

Gary
Jan 28, 2010 14:55

Tried this but it did not work.

I had no SIM messages to delete.

ps
Feb 11, 2010 6:14

Thanks guys. Awesome !!! It works 4 me flawlessly …

steven
Feb 18, 2010 22:11

Thanks alot has stopped the flashing which was really getting on my nervouse thanks so much

sara
Feb 22, 2010 17:21

I tried that too. I had the same problem as Gary.. no sim messages.

still got that blinking envelope. I thought it was just me.. gosh was playing w/ it for a long time yesterday deleting EVERYTHING but it wouldn’t go away! i am so frustrated.

MRG
Feb 25, 2010 3:02

It worked… In fact, I have erased only one message and that envelope went away…

Thanks!